Privacy Policy

for Elevate Online Strategy

1. Introduction

Welcome to Elevate Online Strategy ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information of visitors to our website and clients of our services (SEO, advertising, website optimization).

By using our website or services, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

  • Personal Data You Provide: When you fill out a contact form, sign up for a newsletter, or inquire about our services, we may ask you to provide us with personally identifiable information, including but not limited to:
  • Full Name
  • Email Address
  • Phone Number
  • Business Name & Website URL
  • Usage Data: We may automatically collect information on how the website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. This helps us analyze our web traffic and improve our advertising campaigns on platforms like Google and Meta. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.


3. How We Use Your Information

Elevate Online Strategy uses the collected data for various purposes:

  • To respond to your inquiries and provide you with information about our services.
  • To provide, maintain, and improve our services.
  • To send you marketing communications, such as newsletters or promotional materials, where we have your consent.
  • To monitor the usage of our website and analyze performance.
  • To run and optimize advertising campaigns on third-party platforms.
  • To comply with legal obligations.


4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Analytics Providers: Google Analytics, to understand website traffic.
  • Advertising Platforms: Google Ads and Meta (Facebook/Instagram) Ads, to run campaigns.
  • Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.


5. Data Security

The security of your data is important to us. We use commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.


6. Your Privacy Rights in Canada

As we are based in Quebec, Canada, your data is protected by the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25. You have the following rights:

  • Right of Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Withdraw Consent: You have the right to withdraw your consent to our collection and use of your information at any time.

Specific Rights Under Quebec's Law 25:

Residents of Quebec have additional rights, including the right to data portability (receiving your data in a structured, commonly used format) and the right to de-indexation (requesting that a hyperlink associated with your name be removed from search results).

To exercise any of these rights, please contact our Privacy Officer using the details below.


7. Children's Privacy

Our services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children.


8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.


9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@elevateonlinestrategy.biz